ALARES SYSTEMS PTY LTD – PRIVACY POLICY

The Privacy Policy describes how Alares Systems Pty Ltd ( Alares ) collects, holds, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) ( Act ) and the Australian Privacy Principles contained in the Act.

1. The kinds of information we collect and how collect it
   • We collect and hold personal information including:
     • name;
     • the nature of any court proceedings:
       • brought against a person;
       • by that person;
       • or involving that person,

in various courts and tribunals within Australia;

• the names of the parties:
  • bringing an action against a person;
  • against whom that person has brought an action; or
  • participating in an action involving that person,
• the court in which that action was brought;
• the status of that action;
• the presiding officer over that action; and
• the time, date and venue of any hearing involving that action.

• We may collect this information from third parties such as law enforcement, court websites and government agencies.
• We do not obtain information that is not already on the public record. ]

2. The purpose for which we collect, hold, use and disclose personal information
   • Alares uses, collects and holds personal information to enable other entities, such as credit reporting agencies, creditors, lenders and employers, to establish whether any claims or actions have been, or may be, brought against individuals, companies and debtors.
3. Quality of the personal information we collect
   • We take all reasonable steps to ensure that the personal information we collect, use or disclose is up to date, complete and accurate.
4. How we hold personal information and security
   • We are committed to maintaining the confidentiality of the personal information we collect and we will take all reasonable precautions to protect that personal information from unauthorised access, use and alteration.
   • Personal information is stored electronically (on our computer systems) and we do not produce or maintain hard-copy records. Firewalls, anti-virus software and email filters, as well as passwords protect all electronic information.
   • If we hold personal information that we no longer need for any purpose and provided:
     • the information is not contained in a Commonwealth record; and
     • we are not required by or under an Australian law, or a court/tribunal order to retain the information, we will take all such steps as are reasonable in the circumstances to destroy the information or to ensure that the information is de-identified.
       • Any questions about the security surrounding the personal information we hold, please email us at [email protected]
       5. Access to personal information
          • A person can request access to their personal information that Alares holds. Before access is granted, Alares may require proof of identity (including verification of full name and other aspects of personal information).
          • Access to personal information held by Alares, if it is reasonably practicable to do so, will be granted within a reasonable period after a request is made and indentity is confirmed.
          • Notwithstanding, Alares retain the right to deny access to personal information to the extent that:
            • we reasonably believe that giving access would pose a serious threat to the health, safety or life of any individual or the public;
            • giving access would have an unreasonable impact on the privacy of other individuals or entities;
            • the request for access is vexatious or frivolous;
            • the information relates to existing or anticipated legal proceedings between Alares and the person requesting the information, and would not be accessible by the process of discovery in those proceedings;
            • giving access would reveal Alares’ intentions in relation to negotiations with the person requesting the information in such a way as to prejudice those negotiations;
            • giving access would be unlawful;
            • denying access is required or authorised by or under an Australian law or a court or tribunal order;
            • both of the following apply:
              • we have reason to suspect unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in; and
              • giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
            • giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, enforcement body; or
            • giving access would reveal evaluative information generated within our organisation in connection with a commercially sensitive decision-making process.
          • If Alares refuses to grant access to any personal information, it will notify the person requesting that information in writing and will provide reasons.
       6. Corrections of personal information
          • A person can request that Alares corrects personal information it holds. We will make corrections to personal information we collect, if:
            • we are satisfied that, having regard to a purpose for which the information is held, the information is inaccurate, out of date, incomplete, irrelevant or misleading; or
            • a person requests us to correct their personal information.
          • Within a reasonable period of time following the circumstances set out in paragraphs 1(a)and 6.1(b) above, we will take such steps (if any) as are reasonable in the circumstances to correct that information to ensure that, having regard to the purpose which it is held, the information is accurate, up to date, complete, relevant and not misleading.
          • If Alares refuses to correct personal information, we will notify the personal requesting correction of that personal information in writing and provide reasons.
       7. Changes to our Privacy Policy

       From time to time, we may revise our Privacy Policy. Any changes will be in accordance with the Act.  If any changes are made, we will upload the updated Privacy Policy version on our website www.alares.com.au .

       8. How to make a complaint
          • If a person wishes to make a complaint to Alares about how we have handled their personal information, they should send a written complaint to our Privacy Officer at: [email protected].
          • If the complaint remains unresolved, a person has the option of notifying the Office of the Australian Information Commissioner (OAIC). Contact details can be found at OAIC’s website: oaic.gov.au
       9. Contact Details

       For general enquiries

       Email: [email protected]

       Address: Level 27, 10 Eagle Street, Brisbane, QLD 4000

       For requests to access or to correct personal information

       Attention: Privacy Officer, Alares Systems Pty Ltd

       Email: [email protected]